Warranty & returns

Lifetime warranty against manufacturing defects.

If you have a concern about your piece, contact us with your order details and a description of the issue. We will explain the next steps for assessment. Please ask about the warranty conditions for your piece before ordering.

For a return or exchange, contact us promptly for instructions and the conditions applicable to your order, particularly for a custom-made or personalised piece. Do not send jewellery before agreeing on the return arrangements.